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CLEAR ANSWERS. CONFIDENT DECISIONS.

Questions? Clear answers.

How the data works, what you can access and what to check before you buy — in plain language, before you spend a single credit.

Illustrative research, review and protection process in blue glass
How are opportunities verified?

We review every submitted requirement for contactability, location, timing, commercial clarity and a valid permission record before it is published to providers. Nothing goes live without passing this check.

Are contact details public?

No. Public pages never contain personal contact data. Eligible contact information is revealed only through controlled, paid access to an approved organisation — never displayed openly, never indexed, never searchable.

Is Prospect Intelligence the same as a Verified Opportunity?

No, and this distinction matters. Prospect Intelligence is researched B2B market coverage: a company that fits your target profile, but has not necessarily requested a quotation. A Verified Opportunity is the opposite — a specific business need submitted with a recorded consent or legal basis. Inventory in both categories remains unavailable until it clears internal quality review.

What are credits?

Credits are platform access units, spent to unlock eligible opportunities or prospect packs. They are not cash, cannot be redeemed for currency, and are not a stored-value instrument. See our Credit guide for exact pricing.

Can I request a quality review?

Yes. If a purchased record has a material quality issue, report it within seven days of purchase. Every claim is reviewed individually against the original product definition and access record — not auto-rejected, not ignored.

Does approval guarantee business?

No. LeadHub DXB does not guarantee a response, a quotation, a signed contract or revenue. We control the introduction; the outcome depends on both parties. Providers remain responsible for their own licensing, due diligence and service delivery.

What do the numbers on the map mean?

They show researched company coverage, grouped by geography and industry. They are not a claim that every record is verified buying demand or immediately available to purchase. Map points mark regional references — not private company addresses.

Why can I explore a market but not buy its records?

Research coverage and approved, purchasable inventory are two different states. A market segment can be visible on the map while its underlying records are still awaiting review or release. Always check a segment's availability and access terms before choosing it — and if a segment isn't available yet, you can ask our team directly.

Can I explore markets outside Dubai and the UAE?

Yes. The explorer includes international coverage wherever researched records exist. Filter by country, city and industry — availability and product scope vary by market, with the UAE and wider GCC prioritised for our controlled launch.

What happens after I choose a package?

The next step depends on your business verification status, package access and current credit balance. Review the displayed scope and price carefully before confirming — browsing or selecting a segment does not unlock it. Private records become available only after an authorised purchase.

What exactly is included in a research package?

Each segment page describes its location, industry, research coverage and available field categories. Company details, contact channels, websites and location data are subject to quality review, and completeness can vary by record. Exact delivery scope is confirmed before purchase — never after.

Can I see the scope before buying?

Yes, always. Review the segment's details, available fields, review status and access terms before spending any credits. Public counts describe research coverage — they are not a promise that every listed record can be purchased.

Can I request a market that isn't shown yet?

Yes. Contact our team with your target country, city, industry and scope, and we'll assess it. You can also request a review of a segment marked as not yet available. A request doesn't guarantee availability or delivery, but it's the fastest way to shape where we expand next.

STILL HAVE A QUESTION?

Still have a question?

Ask us about access or coverage — no need to share any private contact records to get an answer.

Contact the LeadHub DXB team